Get Shelter

shelter richmond vaIf you are 3 days or less away from losing housing or are already experiencing homelessness, call this number:

Homeless Connection Line: 804-972-0813

This phone line facilitates access to resources and shelter alternatives.

CARITAS receives all shelter placement referrals through coordinated entry. CARITAS emergency shelters are committed to providing a place of shelter and support for every individual who passes through our doors. We accomplish this through a network of service providers.

CARITAS emergency shelter programs provide case management that focuses on developing a Housing Stabilization plan. This individualized plan identifies barriers to housing, establishes housing goals, and identifies the steps necessary for individuals and families to exit the shelter and return to self-sufficiency.

Looking for more help?

Homeward’s Street Sheet is a quick reference to services in the Richmond area.

Visit 211Virginia to find service information online, or call 211 toll-free from anywhere in the state.

For people who might need assistance, here are some places to get started:

  • The Homeless Connection Line is for people within 3 days of losing their housing: and at 804-972-0813. (Mon – Fri 8 a.m. to 9 p.m.; Sat and Sun from 1 p.m. to 9 p.m.)
  • If you know of someone sleeping outside, please fill out this form to request a wellness check by an outreach worker:
  • Empowernet Hotline for those fleeing domestic violence, stalking, and human trafficking: 804-612-6126 (24/7; can call or text)
  • Housing Resource Line (offered by the Partnership for Housing Affordability): and at 804-422-5061
  • For older adults, Senior Connections at 804-343-3000
  • For youth and young adults (18 – 24) facing homelessness:
  • More related services and information:
  • United Way of Greater Richmond & Petersburg: